Work Experience
AMCS Group, Limerick, IE — Software Support, Data & ERP Product — Jan 2022 – Present
[Tools: SQLSERVER, SSRS, ExagoBI, Cognos, C#, Progress DB, Azure, PowerBI, API testing postman, RestAPI, Odata]
- Performed requirement analysis on the SSRS/Exago reports change request from customer and identify best solution to implement after discussion with customer and dev team.
- Investigated, analysed and provided solutions for technical issues raised within Recy /elemos application.
- Investigated bugs reported in the SSRS /Cognos/Exago reports by going through the stored procedure and views used for the customized reporting solution for each customer and suggest fix.
- Developed and provided customised SQL scripts for all the data change requests and mitigations for bugs impacting the operation.
- Supported customers on using the Product data warehouse in developing the self-serve BI reports
- Presented KPI’s like MTTR & KTT for Recy Limerick team to track and maintain the global support standard of the company using Excel and Power BI.
Allied Irish Bank (AIB), Dublin, IE — MI Analyst, Business Development — Sept 2021 – Jan 2022
[Tools: : SQLSERVER, MS Access DB management & Reporting, MS Dynamics, MS Excel]
- Manages new leads financial data, existing customer data and perform analysis to provide MI insights on product sales & growth opportunities.
- Imported, cleaned, transformed, and validated customer’s financial data with the purpose of understanding or making conclusions from the data for decision making purposes.
- Transformed and validated customer data for decision-making insights.
- Collaborated with multiple departments to streamline MI reporting.
- Created visualizations and forecasts on lead pipelines and revenue.
Forage, Remote — Data Analytics Intern, Marketing
Jul 2020 – Aug 2020
- Analyzed e-commerce data to support an ad campaign model with KPMG.
- Performed data cleansing and built RFM, segmentation, and churn models.
- Created dashboards using Excel and Tableau for stakeholder insights.
Tech Mahindra, Bengaluru, India
- Business Intelligence Analyst – BASF (Sep 2017 – Mar 2019)
- Interpreted BRDs to develop BI insights, managed ETL, SSRS reports, led a 3-person team.
- Data Analyst – Ford (Jun 2016 – Sep 2017)
- Delivered pilot project, created dashboards and burndown charts using Power BI, earned awards.
- Junior Analyst – GSK (Dec 2015 – May 2016)
- Trained on healthcare EDI data formats (X12), coordinated EDI metrics, used Kanban.